Protecting your personal data is essential. Our Security team is dedicated to keeping your and your family’s data safe. We rely on advanced monitoring systems and follow industry-leading security standards to ensure your information remains private and secure.
The BlueRed app respects individuals’ privacy. This privacy policy outlines how your personal data is collected, recorded, and processed.
1. WHAT INFORMATION IS COLLECTED?
To provide you with the full functionality of BlueRed, we need certain information. This data is collected for the following purposes:
Creating your account and user profile,
Subscribing to the Premium plan,
Providing support and assistance by email,
Sending newsletters (with prior consent),
Analyzing usage and user experience of the app,
Conducting statistical studies on anonymized data, particularly for health services.
Your personal data is stored in databases located in France. In the event of a transfer outside this territory, we commit to supervising such transfers in compliance with applicable regulations.
You have various rights regarding your personal data (right of access, rectification, objection, deletion, limitation, portability, right to file a complaint with the relevant supervisory authority, right to withdraw any given consent at any time, and the right to contact us to define data processing instructions after death). To exercise these rights, simply send your request to: contact@app-bluered.com
We will keep you informed of any updates to this Privacy Policy.
2. DATA CONTROLLER
This application was created and is operated by the company BlueRed, whose headquarters are located at 255 Giralda Avenue, 33134 Coral gables, USA.
3. WHAT PERSONAL DATA IS COLLECTED?
3.1. Data provided by the user
Last name
First name
Health status
Treatments
Vaccinations
Pregnancy and contraception
Phone number
Address
Height
Age
Gender
Lifestyle
Name of your assistance company
Insurance card
This information is provided during the creation of your user account. It is essential to ensure access to the services provided by the BlueRed app.
3.2. Data automatically collected
When using the BlueRed app or browsing our website, some data is automatically collected from your device or browser:
Country and city via the terminal’s IP address
Cookies
App version
Phone model and characteristics (operating system and version, camera model)
Premium account data provided by Apple (purchase date, cancellation, renewal, expiration, trial period, renewal)
4. HOW IS YOUR INFORMATION USED?
Our company respects human rights and fundamental freedoms.
According to these principles, your information:
Is obtained fairly and lawfully and processed accordingly,
Is recorded for specific, legitimate purposes and used accordingly,
Is adequate, relevant, and not excessive,
Is regularly updated,
Is subject to appropriate security measures.
We only process your personal data to:
Create your user account,
Manage your Premium subscription,
Provide support and communicate by email if you have questions,
Send our newsletter,
Analyze app usage and user experience,
Conduct statistical studies on anonymized data.
We will never use your data for other purposes without informing you in advance.
5. WHO RECEIVES THE COLLECTED INFORMATION?
Your personal information is intended for BlueRed and may, unless you object, be shared with your primary doctors, specialists and emergency doctors.
Information collected via cookies or your IP address is intended for authorized IT department personnel who are subject to professional confidentiality.
6. HOW LONG IS YOUR INFORMATION STORED?
Emails and documents sent or received via email are retained for one year and then archived by the IT department.
IP address information is stored for one day and then archived.
Personal information you provide—such as dietary habits—is kept for the duration of your user account and then archived. If your account is deleted through a formal request via the contact form, all your data will be deleted.
7. WHERE IS YOUR PERSONAL DATA STORED?
Your personal data is primarily stored in databases located in France.
We make every effort to protect your personal data. That’s why we’ve implemented internal measures to ensure the integrity of your data as much as possible.
8. HOW YOUR DATA ARE SAFEGUARDED?
We protect your communication with BlueRed by adhering to top industry security standards.
All data exchanges between the app and our servers use HTTPS encryption with API Token authentication, ensuring that access and transfers remain secure.
Our servers are hosted on a secured cloud VPS infrastructure, protected by continuous monitoring and access control systems.
These environments are regularly maintained and comply with recognized cybersecurity frameworks such as the Center for Internet Security (CIS) and the Cloud Security Alliance (CSA) guidelines.
Emails and communications are transmitted over secure channels using TLS (Transport Layer Security) and HTTPS.
These measures guarantee the confidentiality, integrity, and protection of all user data stored and transmitted through BlueRed.
9. IS YOUR INFORMATION SHARED?
Your information is shared with the BlueRed team responsible for user account management and may, unless you object, be shared with your primary doctors, specialists and emergency doctors.
10. HOW TO EXERCISE YOUR RIGHT TO ACCESS AND RECTIFICATION?
You have the right to access your data and may obtain a copy or request correction if necessary.
This right can be exercised by email at contact@app-bluered.com
Under data protection laws, this is an individual right that can only be exercised by the person concerned. For security reasons, the service will verify your identity to prevent any unauthorized disclosure of your information.
If corrected, we will send you a copy of your updated information upon request.
11. HOW DOES THE APP ENSURE COMPLIANCE WITH SAFEGUARD PERSONAL HEALTH INFORMATION?
BlueRed applies strong data protection standards based on GDPR principles (Europe) and HIPAA security practices (United States) to ensure that personal health information is handled with care, transparency, and accountability.
All internal processes are reviewed to maintain data integrity, availability, and confidentiality, with a particular focus on user consent and secure access control.
12. DECLARATIONS TO SUPERVISORY AUTHORITIES
BlueRed, as the data controller, has declared this data processing to the Commission Nationale de l’Informatique et des Libertés (CNIL) in France.
13. FOR MORE INFORMATION
For any additional information, you may contact BlueRed by email at contact@app-bluered.com
14. TERMS OF USE
By using our services and becoming a member, you accept these Terms of Use.
Therefore, it is important that you read them carefully.